This Privacy Policy describes my policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you. I use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

 

​For the purposes of this Privacy Policy:

• Account means a unique account created for you to access my Service or parts of my Service.

• Application refers to Trainerize, the software program provided.

• Company (referred to as either "the Company", "I", "me" or "my" in this Agreement) refers to Jenelle Hilsen Health & Fitness, Beaver County, Alberta, Canada.

• Cookies are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.

• Device means any device that can access the service such as a computer, a cellphone or a tablet.

• Personal Data is any information that relates to an identified or identifiable individual.

• Service refers to the application or the website or both.

• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.

• Third-party Service refers to any website or any social network website through which a User can log in or create an account to use the Service.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the service infrastructure itself.

• Website refers to www.jhhealthandfitness.ca

• You means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.

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Collecting and Using Your Personal Data

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While using my Service, I may ask you to provide me with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address

• First name and last name

• Phone number

• Address, City, Province, Country, Postal code

• Usage Data

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Usage Data

Usage Data is collected automatically when using the Service. No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. When you access the Service by or through a mobile device, I may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and/or other diagnostic data. I may also collect information that your browser sends whenever you visit my Service or when you access the Service by or through a mobile device. The Company allows you to create an account and log in to use the Service through Trainerize. If you decide to register through or otherwise grant access to the Third-Party Service, I access and use your Personal data that is associated with your Third-Party Service's account, such as your personal information, photos, body stats, and any activities logged. You also have the option of sharing additional information with the Company through your Third-Party Service's account. If you choose to provide such information and Personal Data, during registration or otherwise, you are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

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Tracking Technologies and Cookies

I may use Cookies and similar tracking technologies to track the activity on my Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze my Service. The technologies I use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of my Service. Unless you have adjusted your browser setting so that it will refuse Cookies, my Service may use Cookies.

• Web Beacons. Certain sections of my service and my emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser. I may use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies
  Type: Session Cookies
  Administered by: Me
  Purpose: These Cookies are essential to provide you with Services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the Services that you have asked for cannot be provided, and I only use these Cookies to provide you with those Services.

• Cookies Policy / Notice Acceptance Cookies
  Type: Persistent Cookies
  Administered by: Me
  Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

• Functionality Cookies
  Type: Persistent Cookies
  Administered by: Me
  Purpose: These Cookies allow the Company to remember choices you make when you use the Website, such as remembering your login details or other preferences. The purpose of these Cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

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Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain my Service, including to monitor the usage of my Service.

• To manage your Account: to manage your registration as a user of the Service. The Personal Data you provide can give you access to different functionalities of the Service that are available to you as a registered user.

• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with me through the Service.

• To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

• To provide you with news, special offers and general information about other goods, services and events which I offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

• To manage your requests: To attend and manage your requests to me.

• For other purposes: I may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of my promotional campaigns and to evaluate and improve my Service, products, services, marketing and your overall experience.

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Retention of Your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. I will retain and use your Personal Data to the extent necessary to comply with my legal obligations (for example, if I am required to retain your data to comply with applicable laws), resolve disputes, and enforce my legal agreements and policies.

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Delete Your Personal Data

You have the right to delete or request that I assist in deleting the Personal Data that I have collected about you. My Service may give you the ability to delete certain information about you from within the Service. You may update, amend, or delete your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact me to request access to, correct, or delete any personal information that you have provided to me. Please note, however, that I may need to retain certain information when I have a legal obligation or lawful basis to do so.

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Disclosure of Your Personal Data

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Comply with a legal obligation

• Protect and defend the rights or property of the Company

• Prevent or investigate possible wrongdoing in connection with the Service

• Protect the personal safety of Users of the Service or the public

• Protect against legal liability

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Security of Your Personal Data

The security of your Personal Data is very important to me, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While I strive to use commercially acceptable means to protect your Personal Data, I cannot guarantee its absolute security. My Service may contain links to other websites/platforms that are not operated by the Company. If you click on a third party link, you will be directed to that third party's site. I strongly advise you to review the Privacy Policy of every site you visit as I have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

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Changes to this Privacy Policy

I may update my Privacy Policy at any time. I will notify you of any changes by posting the new Privacy Policy on this page.

I will let you know via email and/or a prominent notice on my Service, prior to the change becoming effective and update the "Last updated" date at the bottom of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

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Contact

If you have any questions about this Privacy Policy, you can contact me below(www.jhhealthandfitness.ca/contact-me).

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Last updated

October 5, 2025​​​​

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